Wireless Advantage is a premium retailer for Verizon Wireless. We offer and provide the latest cutting-edge Verizon products and plans available. Our competitive edge is that we strive to have not just the best pricing, but also an account manager approach and a more personalized experience to investing in wireless technology.
Wireless Advantage has 46 locations in Alabama, Mississippi and Florida. We have also been recognized by Verizon Wireless as having the highest customer satisfaction rating in our market! Wireless Advantage is making it as convenient as possible to service our consumers by adding more locations.
In 2015 Wireless Advantage was named Retailer of the Year!
Wireless Advantage is currently looking for a Human Resource Analyst to assist the Human Resources team in providing efficiency in the scheduling and attendance systems for all WACI locations. Appropriate candidate will have advanced Excel skills and experience in scheduling. SQL skills a plus.
Duties & Responsibilities
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs laid out in the Policies and Procedures Manual and Employee Handbook.
- Make weekly schedules for store operations.
- Manage employee Paid Time Off.
- Manage attendance policy and track attendance for all employees.
- Load all employee quotas.
- Manage the HR aspects of the Company’s business intelligence reporting.
- Develop reports to track employee performance and behavior as requested by management.
- Use computers for various applications, such as database management, spreadsheet or word processing.
- Create, maintain, and enter information into databases or software systems.
- Proofread documents, records, or other files to ensure accuracy.
- Operate office equipment such as computers, copiers, phone systems
- Must be self-motivated, a team player, and have high attention to detail.
- Must be reliable, responsible, dependable, and fulfill obligations.
- Must be cooperative with a pleasant attitude towards others on the job.
- Must be self-directed.
Knowledge Required
- Must have knowledge and experience using Microsoft Office, especially Outlook, Excel, and Access
- Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Must have excellent customer service skills.
- Knowledge and experience using SQL a plus.
Skills
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Speaking – Talking to others to convey information effectively.
Abilities
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.Near Vision – The ability to see details at close range (within a few feet of the observer).
- Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
- Physical requirements are the ability to lift up to 20 lbs., sit for extended periods, walk, and bend.
Requirements
One year of previous on-the-job experience and/or two years of college or an associate’s degree