Heifer International
Community Engagement Coordinator – DC
Function:
Within a specified geographic territory the Community Engagement Coordinator is responsible for (1) community engagement with faith communities, schools and civic groups through targeted outreach, and (2) building and managing a local community volunteer network to assist in engaging these audiences in meeting Heifer International’s revenue goals, mission and brand awareness goals.
Responsibilities:
1. Identify strategic markets and develop a plan to manage and expand a portfolio of faith communities, schools, civic groups and other possible constituents to meet revenue goals in a researched targeted market.
2. Conduct, monitor and analyze demographic and donor research and reporting to develop and steward target audience relationships.
3. Manage volunteer networks through recruitment events, training opportunities, cultivation of volunteer action plans, support of volunteer initiatives and regular communication.
4. Develop and train volunteers to develop and deliver presentations to educate varied audiences about Heifer’s mission and model in order to engage them in increasing revenue, awareness, and brand recognition.
5. Cultivate and identify opportunities and respond to requests for Heifer engagement with target audiences.
6. Manage a budget and make good judgment decisions independently for volunteer and fundraising activities.
7. Collaborate with the Philanthropy Department to provide the field support for Corporate Relation partners (e.g.: Alpha Kappa Alpha, Global Impact,) and Directors of Philanthropy and Mid-Level Associates to identify potential major and mid-level donor support avenues.
8. Update and maintain current volunteer and donor group records in the database in order to accurately and efficiently monitor and report on activity.
9. Plan, implement and assist volunteers with special events, fundraising activities and promotional efforts.
10. Collaborate with other Community Engagement staff to implement comprehensive volunteer management and fundraising strategies.
11. Maintain a current and substantive knowledge of donor trends and fundraising best practices.
12. Develop a growing knowledge of the work of Heifer with regard to the issues of hunger and poverty, community development, and environmentally sound, sustainable farming practices.
13. May perform other job-related responsibilities as assigned by management.
Minimum Requirements:
• Bachelor’s degree plus two (2) years of related experience. Proven experience in donor relationship development and/or volunteer management essential.
OR
• High school/General educational development diploma plus six (6) years of related experience. Proven experience in donor relationship development and/or volunteer management essential.
Most Critical Proficiencies:
• Skilled at working with groups, faith communities, schools and civic clubs.
• Proven interpersonal and communication skills, including public speaking.
• Knowledge of the principles and practices of fundraising and volunteer management.
• Knowledge of the non-profit sector and the context to which non-profit organizations operate.
• Skilled with computers as a tool for word processing, database, e-mail, spreadsheets, organization, and online collaboration.
• Knowledge of community development/poverty eradication theory and practice.
• Knowledge and application of computers as a tool for word processing, communications, calendaring and organizing (Microsoft Office preferred).
• Adherence to ethical fundraising practices as outlined in the Association of Fundraising Professional (AFP) Code of Ethical Principles and Standards of Professional Practice.
Essential Job Functions and Physical Demands:
• Ability to cultivate, solicit and steward donor/volunteer groups.
• Working independently and handling multiple tasks with impeccable attention to detail.
• Preparing and facilitating presentations, reports, business correspondence, and procedure manuals that conform to prescribed style and format with superior attention to detail.
• Must possess a valid driver’s license.
• Working with a diverse staff, including multiple cultures and beliefs, and sensitivity to gender equity, with the ability to relate to individuals and groups diplomatically and tactfully.
• Must be comfortable in a rapidly changing environment; willingness to be flexible and able to improvise to handle a variety of situations.
• Willingness to perform multiple tasks and work with minimal supervision.
• Ability to work in outdoor temperatures and various weather conditions as needed.
• Constant telephone, electronic and face-to-face communication with colleagues and the general public.
• Constant sitting and moving with occasional bending and lifting of up to 20 pounds (9 kilograms) floor to waist.
• Working at a computer for extended periods of time.
• Ability to travel domestically and internationally.
• Ability to work with sensitive information and to maintain confidentiality.
To apply, visit
www.heifer.org/careers. Heifer International is an AA/EOE.