A successful woman-owned small commercial printing company in the heart of downtown Baltimore’s business district seeks a detail-oriented, flexible Full-Time Small Press Operator to join our close-knit team. Known for over 40 years as the premier printer in Baltimore City, we at Curry Printing pride ourselves on our top-notch employees, investing time, energy, and resources to create a fun, productive, and satisfying workplace.

Were you mistreated by an employer during the pandemic? Did you get laid off, furloughed, and then asked back again, with changes in your work schedule? None of that happened to the team members here at Curry Printing. We had a sales slowdown, but we did not lay off, furlough or cut the hours, pay or benefits of a single employee here. We are committed hard workers who show up every day for our clients and for each other.

If you are looking for a job with a local company that truly cares about its employees, you should read on.

Qualified candidates will be comfortable jumping headfirst into a fast-paced environment and multitasking all day, every day. Handling concurrent projects in varying stages and with aggressive deadlines is just a regular day for us here!  Attention to detail is key – we are looking for a ‘micro’ thinker who can carefully follow set processes, proofread their own work, and triple-check for accuracy every time.

Here’s what you will be responsible for:

• Print project estimating, including generating quotes and work orders
• Order processing
• Outside vendor management (promo products experience a plus)
• Constant interaction with clients and prospects
• Answer phones and juggling deadlines
• Problem-solving production and delivery concerns, working closely with our graphic designers and production staff
• Following up with clients

Who are we looking for?

• You act with a sense of urgency. You don’t look around for someone else to take charge – you jump in and ask questions.
• You are a competent problem-solver. You can find information on your own, think creatively, and stay positive about challenges.
• You TCOB every day. A long to-do list isn’t stressful for you, it’s exciting!
• No slackers, please! We are a small, hardworking team and we value initiative and personal responsibility.
• You notice the small details. Grammar and spelling mistakes bug you.
• The best candidate will have experience working as a CSR in commercial printing, signage, promotional items, or a related industry. If you have a different or untraditional experience that relates to this role, let us know!
• You have a passion for high-quality customer service. Do you find it unacceptable when businesses put the customer’s needs last? Contact us – we ALWAYS treat our customers well.
• You must be someone who can step up and take responsibility, no finger-pointing.
• You need to be amiable and unflappable…we work in a high-pressure and fast turn-time environment, so for everyone to keep their sanity, you’ve got to have an easy-going demeanor. When everything is a disaster, you’re the one calmly figuring out the next step and seeing the silver lining.
• You must be a clear and precise communicator. You are able to explain things in a way that everyone understands, and you have a good eye for what information is sensitive and what isn’t.
• Please, if you don’t have a sense of humor, you can stop reading here.
• Experience in Printer’s Plan or other print management software is desired, but not required.

Benefits/What we offer:

• Excellent work-life balance. Leave your work at work and leave your personal life at home.
• Predictable hours and stability - we’ve been around a long time.
• Generous comprehensive benefits including medical, dental, vision, disability, and life insurance; 401(k) retirement plan and profit-sharing; professional development and education benefits.
• “Sandwich Thursdays” – company-provided lunch every week.
• Casual dress code – jeans every day.
• Paid time off
• Paid holidays
• Pay range: $15-20 per hour depending upon prior experience.

Candidates must be able to work Monday-Friday, 8:30 am – 5 pm. This position does not qualify for remote work; we need someone to work these hours in our office in downtown Baltimore every day.

We pride ourselves on providing exceptional customer service, meeting impossible deadlines, and having a fantastic support team with tremendous knowledge in all aspects of graphic design, printing, promotional items, signage, and mailing. Work in a fast-paced environment that encourages creativity, appreciates constructive feedback, and is committed to developing professionals!