Job for Veteran in Houston, Texas:
Title Clerk
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This position is responsible for processing vehicle titles using the respective states/agency guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying Columbus Fair Auto Auction’s policies.
Job Type: Full-time
Salary: $ 30,000 - $75,000 per year (Depends on Volume)
Supplemental Pay:
- Bonus Pay
- Commission Pay
Schedule: 8 - 10 hour shifts
Work Location: One location – Houston, TX 77057
Responsibilities:
- Accurately process incoming titles daily from dealerships, match the consignor checks daily to the title, and invoice
- Open and accurately record incoming titles daily according to established procedures
- Match sold titles with invoices
- Maintain the highest level of confidentiality
- Respond to customer inquiries and concerns in a professional, customer-focused manner
- Ability to maintain a professional, calm manner when negotiating with difficult or upset customers
- Troubleshoot and resolve issues specific to titles: odometer discrepancies, power of attorney validation, etc.
- Contribute to and encourage others to demonstrate a team focused, values-based, service culture throughout the company
- Contribute to operations effectiveness by providing support as needed during sales & customer promotion events
- Perform other duties as assigned or requested to ensure optimum service levels
Qualifications:
- This position requires a high school diploma or equivalent
- One-year automotive title insurance preferred
- Current Texas Notary designation preferred
- Must have excellent customer service, data entry, telephone, and critical thinking skills
- Effective communication (written and verbal) and interpersonal skills required
- Position requires office skills including personal computer, Microsoft Operating System (Word, Excel, and Outlook), 10-key, and the ability to accurately operate other office equipment (fax/scanner/copier, postage, etc.)
- Ability to effectively work in a high performance, constantly changing, fast-paced environment
***Veterans, transitioning active-duty military personnel, and military spouses are strongly encouraged to apply
Email resume and/or response to bigo0622@gmail.com, call (281) 725-3666 or stop by at 5701 Southwest Fwy, Houston, TX 77057