To solicit freight and explore every aspect of a customer’s scope of business assigned from current and potential customers. Build and maintain strong relationships with customers, brokers, shippers and receivers and ensure satisfaction with service provided while acting as an internal advocate in regards to service and freight acceptance. Update various EDI databases with freight information and relay load status to points of contact.

• Continuously communicates with customers, brokers, shippers and receivers through email and phone calls; keeps customers informed of the status of deliveries, including updating of the customer web sites or EDI exchanges.
• Accepts, pre-accepts freight; verifies mileage, verifies rates and enters load information into McLeod.
• Works with various internal departments to find solutions to customer needs to cover freight loads, track and trace load movement, schedule appointments and service failures.
• Develop and maintain strong customer relationships to allow for the greatest opportunities in generating freight volumes.
• Maintain customer log sheets daily, tracking contact with customer, solicitation of customers, number of loads booked, lanes quoted, trailer pools and any customer comments.
• Monitor trailer pools daily to ensure customers and carriers have available trailers for loading.
• May complete various reports pertaining to loads, service issues, detention, available freight or customer specific requests.
• Must be fluent in Spanish

Safer Logistics is consistently working to be a better work place by offering a total benefit package that goes further than a paycheck. We strive for a work/life balance from offering multiple health plans to allowing your pet to work with you on specific days.  We have a great culture and by joining our team you become part of our family. So submit your résumé to us!! We look forward to talking to you about our family and culture.

Safer Logistics is an Equal Opportunity Employer. Safer Logistics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.